“Treat others the way you want to be treated.”
It’s the Golden Rule and it has been our guiding principal for over 20 years. Our first few years we accepted phone and mail orders but since July 2000, we have been selling direct to individual consumers on the web as epic4health.com.
Virtually all of our products are manufactured in Tishcon’s FDA registered and GMP certified (by the National Sanitation Foundation) facility -- their quality, potency and efficacy can't be beat. But, however good the products are and how informative the information on the web site, nothing can or should take the place of advice and treatment from your local health care professional. Our supplements are not intended to diagnose, treat, cure or prevent any disease and statements on the website have not been evaluated by the FDA, (Food and Drug Administration).
Comments by customers on how well any product may have worked for them should be evaluated with the realization that results may vary and what worked for one person is not a guarantee that it will work for another person in the exact same way.
In regards to the information that we provide including product descriptions, supplement facts and all other content, we have tried our best to make sure that it is accurate and up-to-date. We apologize for any typographical errors and appreciate your help in identifying such errors so that they may be corrected as soon as possible. EPIC and epic4health.com cannot be held responsible for typographical errors and assumes no responsibility for any such errors should they occur. We reserve the right to charge additional shipping on overweight orders but we will contact you in advance should this be necessary – it seldom is.
Money Back Guarantee and Return Information
Money Back Guarantee:
All products carry a full 90 day money back guarantee from the date that you RECEIVE your order – not the date that you place your order. Shipping Note: Most orders are processed the same business day we receive them and should arrive at your USA address in 2 to 3 business days. Weekends and holidays not counted. Orders shipped outside the USA take longer.
Epic4health has been selling trustworthy supplements online since July 2000. We get all of our products directly from Tishcon Corp. Tishcon is an FDA regulated facility and one of the United States most respected manufacturers of dietary supplements, vitamins and over-the-counter, (OTC) products. We don’t think you’ll want to return any of our products, but if you do, (for any reason!), just follow the RETURN information below.
If you have any questions please call us at 1-800-866-0978, M-F 9am to 4pm Eastern or email us at firstname.lastname@example.org. No questions? Then, no return authorization is needed… just mail the unused portion back to:
EPIC / epic4health.com
Attn: Karen Agrusa
30 New York Avenue
Westbury, NY 11590
In your return, please BE SURE TO INCLUDE YOUR FULL NAME AND ADDRESS and/or a copy of the receipt that was sent with the order. Include a brief note asking for a refund, credit to your account, or product replacement.
If you paid for your order by Credit Card then your refund will be credited to the card used for your most recent purchase. Money order and check purchases will be refunded by check. Please allow 7-10 business days for refund process.
A refund for the domestic, (USA only), postage you incur in returning the product will be noted on your account and included in your next order.
NOTE: Items received beyond the 90-Day eligibility date plus a 10-day grace period for shipment may be discarded and credit will not be issued. If you are close to the 90-day date, please call 1-800-866-0978 before mailing your return. Please do not return empty bottles as returns may be refused on a case-by-case basis where there is a pattern of abuse. All returns valued at $200 or more per item can be subject to a 20% restocking fee.